Managed IT Services
Managing a multi-tenant portfolio can be a huge undertaking. Businesses rely heavily on technology to run smoothly, so a key decision portfolio managers must make is whether to handle their IT in-house or opt for a managed services provider (MSP).
While your staff is focused on creating positive resident experiences, they may lack the expertise or resources to manage an IT infrastructure effectively. In many businesses, it makes sense to outsource these duties rather than hiring a full-time in-house team. For others, bringing in external resources can supplement their operations and provide specialized expertise as needed.
Making IT easy for you
Choosing the right IT solutions can be overwhelming, especially when balancing other responsibilities. That’s where we come in. We’ll evaluate your current technology setup, guide you through potential improvements, and keep you informed every step of the way. Our goal is not just to provide services but to be a partner in your success, ensuring your technology aligns with your business objectives and enhances overall efficiency.
Dual Path as your managed services partner
One partner, not several vendors
Partnering with Dual Path means you’ll have one primary point of contact for all your business’s technology needs. Instead of juggling multiple vendors, we provide you with an all-in-one solution.
Industry expertise
Our team specializes in property technology services, bringing a wealth of knowledge and experience to the table. We help your properties stay competitive and up to date with the latest industry trends, mitigate risks, and keep your operations running smoothly.
24/7 support
Portfolio management is a 24/7 job, and issues can arise at any time. With Dual Path, you’ll have around-the-clock support to ensure that any technical problems are handled quickly and efficiently. This means you won’t have to handle late night phone calls or address urgent issues on your own.
Cost-effective
We don’t just offer more expertise and better integration—we’re also more cost-effective than hiring a full IT staff. On top of that, having expert support to monitor your network can help prevent costly IT outages that disrupt your business operations.
Scalability & continuity
As your property grows, so will your needs. Our team can easily scale our level of service to accommodate you. We can also fill the gaps without disrupting your operations if you have issues with in-house staff turnover or shortages.
We are your IT department.
Our team offers specialized knowledge and experience to manage and support all your business needs, including a Virtual CIO to provide technology leadership.
Dual Path services range from infrastructure, hardware, and CCTV to cyber security, access control, resident applications, and more.
Our services
Infrastructure Engineering & Architecture
- Server OS architecture, patching, upgrades
- Server group policy
- Identity and Access Management (IAM): Active Directory, MFA/SSO
- Cloud Computing: Azure/AWS IaaS, PaaS, etc
- Server virtualization and hypervisor administration
- Backups/Disaster Recovery (BDR)
- Server/storage hardware recommendations
- Email administration (O365/Google Workspace)
- Email security administration
- Database administration
- Sharepoint/Intranet administration
- File sharing and collaboration administration
- Automation and scripting (PowerShell)
Unified Communications/Telephony Engineering & Architecture
- Telephony
- Conferencing
- Conference room hardware
- Mobility
- Mobile device management
Network Engineering & Architecture
- Local area networks (LAN)
- Wireless local area networks (WLAN)
- Wide area networks (WAN)
- Routers/firewalls/switching
- Network access control (NAC)
IT Strategy & Leadership (vCIO)
- Strategic consulting
- Technology planning
- Business initiatives, goals, projects, timelines, statuses, and future recommendations
- Growth and capacity planning
- Technology budget planning
- Vendor assessment
- Business continuity
Software Development
- Custom application development
- Custom integrations
- API integrations
- API creation
When you work with Dual Path, you’re in good company.
Here are some of the companies we partner with to bring you the best technology experience possible.
