“We appreciate your dedication to helping our residents. It’s my observation that you go far beyond what is necessary to help resolve resident issues, even when they are not related directly to your service. We are happy with our service and beyond happy with your customer service.”

Laura S., Regional Director, TX

“The internet opens up the whole world, simply put. You don’t need to go out and find it, it’s on eBay or Amazon. It is a connection to family via email, too. My experience with Dual Path was individual attention and concern for my issues.  Dual Path is the path, or provides one, for the consumer and individual customer. My experience was A+++.”

Susan M., Resident, Seattle, WA

“Yesterday I called Dual Path for help getting my wireless printer connected to wifi and getting it to talk to my laptop. Jake spent an hour making sure that everything was working and did so in a very professional and friendly way. I am delighted that our community provides this resource for us!”

Char S., Resident, Billings, MT

“We appreciate your top-notch customer service!!!”

Talia C., Community Director, Olympia, WA

You guys consistently demonstrate such outstanding & excellent service. I am always impressed!! Thank you so much!!

Parris L., Resident, Colorado Springs, CO

“Thank you for all of your assistance with this. I appreciate your genuine concern and promptness on this as do our valued residents!”

Katie G., Community Director, Wells Branch, TX

“Yessica was awesome, just like I’m used to. Took care of me in 5 minutes or less. I’m one of those few fortunate ones that can work from home sometimes and I couldn’t this time because I was assigned a new laptop. Once I got the necessary information, & provided that to her—Bam! I was in. Very professional, well spoken, courteous. Thank you so much.”

Daniel H., Resident, Austin, TX

“Thank you for everything you guys do! You guys are awesome!!!”

Danielle T., Community Director, Billings, MT

“I was unable to connect my Alexa Dot to the Internet, so I called customer support. Omar was so patient with me. Omar basically talked me down, calmly telling me where to look on my phone to connect.  I’m not sure just how long he stayed on with me until I finally got it, at least 30 minutes.  I was so grateful for his help.  I wish more companies had customer service agents like Omar at Dual Path, and I am very happy to recommend this company to everyone.”

Liz C., Resident, Olympia, WA

“I have called Dual Path many times for assistance. They always help me find the answers to my internet questions, connect my tools, and check back to make sure all is working. I highly recommend them.

Anne W., Resident, Spokane, WA