Senior Living
Technology is an integral part of your community. To keep it running smoothly now and in the future, you need a partner who understands its nuances and is prepared for its evolution. That partner is Dual Path—a single point of contact to seamlessly manage all your technology needs, from resident support to cybersecurity.
Senior-focused solutions
Dual Path delivers turn-key WiFi solutions with our “Easiest Internet Ever,” a fully managed, intuitive service backed by 24/7 US-based support and ongoing resident technology training programs designed to improve the quality of life in your communities. Built from the ground up, every element of Dual Path’s senior living WiFi solution is specifically designed for residents 55 and older and is the best solution on the market for your active adult or assisted living community.
Ongoing support and training
Unlike the big box providers, we don’t leave your residents on their own after delivering our service. Dual Path provides ongoing training and development programs in your community with a focus on improving resident confidence so they can get the most out of their Internet service. Our robust network provides the foundation for an array of next-generation applications including facility management, electronic health services, care coordination, lifestyle amenities, and more—all with property wide mobility.
Our Approach to Support
Many technology providers insist upon short average handle times, prioritizing quick call resolution over resident satisfaction. We consider this a red flag.
Compassionate Support by Dual Path
Our dedication to outstanding support extends beyond age. We’re dedicated to treating all customers with respect and dignity, recognizing their demographic and understanding their preference for face-to-face communication. We consider residents’ technical proficiency and physical limitations, focusing on their pace and understanding. Our support team is available 24/7 to help them fully embrace the benefits of new technology.
MyCommunities
A completely customizable resident, family, & staff platform
Developed in-house by Dual Path exclusively for the senior living industry, MyCommunities works to improve resident retention and increase staff efficiency by providing a digital community and a whole new way to connect with your residents.